When you are our guest, we take personal care of you. But here on our website, we also want to provide you with maximum service – whether it be for your arrival, or so that you can give someone the present of a stay at our hotel, or to give our hotel a recommendation.

Gift certificates – a fast way to make someone happy

Give the gift of time and leisure. The Grand Hotel is the best place for relaxation and literally offers something for everyone. You can also purchase our gift certificates at the last minute and print them out yourself.

> Create gift certificate


Naturally, we would be very happy to provide you with any assistance you need, even prior to your arrival. It would be best to give us a ring if you require any special reservations, have any questions or need help to organise your travel to Zermatt. We will do our best to ensure that your anticipation will be just as great as your elation following a stay with us.

We have put together a brief summary of answers to the most frequently asked questions.

> A–Z of the most FAQ

Media, photos and contacts

We would be happy if you would like to write a report on our hotel, and would be pleased to provide you with suitable photos and information.

> Latest press releases and photos

This also applies to bloggers and all other sorts of online journalists. We will respond quickly if you are in a hurry. Please communicate your wishes directly to the following address:


Depending on their status, iPrefer members will receive a special welcome gift, can look forward to either an upgrade to a higher room category than the one they book or have the option to check in early and/or check out late. More information about iPrefer – and how you can collect points which can be redeemed in over 85 countries.